Missing items

On occasion, we may ship your order across several packages. Please firstly double check your shipping confirmation email to ensure you have checked all available tracking numbers for your order.

If there is any noticeable damage to the parcel box please send our team any images of this.

Upon receipt of the parcel, if you can see any damage please check the contents inside before signing for the parcel to ensure you have received all of your items.

If you have received your package(s) and are missing an item or items from your order, please contact us with your order number on any of the below contact methods:

• Contact us via our live chat
• Submit a request using our contact form
• Email us at [e-mail]
• Call us on [phone] ntacted during the below times:

Weekdays	08:30 - 17:00*
Weekends	Closed

*GMT - UK Time